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Cellular Manager™

As an add-on module to the ManageMore™ business software suite, the industry acclaimed Cellular Manager™ software provides the added features needed for running a successful cellular business today.  With the Cellular Manager™, you will be able to control cellular phone inventory, speed up customer service with quick access and data entry of cellular activations, track/reconcile commissions due to you and your sub-dealers, and ultimately create a point-of-sale transaction that ties everything together.

Manage phone activations effortlessly for one or more service providers.  It does not matter whether you are a small or large cellular dealer.  This cellular software was designed to accommodate dealers who do business with one or multiple service providers like Verizon Wireless, T-Mobile, Sprint and more.  Whether the phones you sell employ PCS, CDMA, GSM, iDEN, AMPS, GAIT or TDMA technology, our product can help improve the way you do business.

Users can gain access to critical information quickly by looking up contracts using the customer's ESN, IMEI, SIM, KIT, or cell phone number.  You can also perform customer lookups by name, company, home phone, work phone, or email as well.  Optionally, you can even scan, save and retrieve the original signed contracts right from your desktop for review, reprint, or even instant emailing to the customer.

Quickly eliminate those painful commission related problems.  Probably the most significant benefit of the Cellular Manager™ is its ability to resolve the most problematic issue facing all companies in this industry - COMMISSIONS.  Over the years, cellular service providers have created a complex commission structure that is often difficult if not impossible to reconcile.  Commissions are often based on many factors like rate plans, phone models sold, bonuses on certain plans, sales volume, and other factors that change on a monthly basis. 

The real problem is actually caused by these service providers who create an unacceptable amount of errors when paying/charging back cellular dealers their commission for phones activated from previous months.  They do not have automated processes in place to ensure that you get paid correctly on every phone sale you make.  Our own sampling of cellular dealers nationwide has demonstrated commission errors as high as 15% annually.   In other words,  a cellular dealer who activates 1000 phones a month could have up to 150 phone activations with commission related errors (e.g. activated phones never being compensated, unwarranted charge backs, phone spiffs not being paid, sales volumes being achieved but not being rewarded, etc. ) .  With ManageMore's Cellular Manager™ module, we will make sure this doesn't happen to you.

Reconcile commissions and keep cellular contract information online at the same time.  The Cellular Manager™ was designed to maintain a database of all contractual phone sale agreements with your customers while simultaneously keeping track of pending commissions/rebates on each contract (i.e., rate plan, phone spiffs, bonuses, and sales volume incentives).  Our one-of-a-kind reconciliation process will immediately find all discrepancies between what you got paid and what you should get paid... instantly.  Forget those other software solutions that still require you to spend countless hours looking at carrier commission reports and attempting to manually reconcile differences.   ManageMore's Cellular Manager employs a feature we call Audit Pro that will have you straightened away within minutes of receiving your carrier commission check.    It's as simple as:

1. Receive your Carrier commission check and accompanied electronic file of all paid contracts.
2. Run commission reconciliation process in ManageMore using provided electronic file
3. Instantly get reports of all unpaid or partially paid commissions
4. Start filling out your discrepancy reports with the Carrier and GET PAID CORRECTLY!

Speed up data entry processes and conceal sensitive information.  ManageMore™ makes it simple to enter all information quickly and accurately.  Rate plans, product spiffs, and bonuses can be setup ahead of time to keep confidential information away from your data entry personnel.  Your employee is simply guided through the steps of creating a customer account and filling in key fields about the cellular phone sale (i.e., service provider, phone number, ESN or IMEI, rate plan, contract length, model phone, etc.).  ManageMore will guide you through the steps of recording the cellular activation contract and then completing the sale with our powerful point-of-sale capabilities. 

Instantly report on sub-dealer commissions and charge backs. If you are a master dealer who signs up smaller sub-dealers for activating phones, then you simply can't pass up our integrated settings designed to calculate and report on sub-dealer commissions.   With the Cellular Manager™, most commission structures and charge back calculations are handled without difficulty.  In fact, there are no additional steps necessary in calculating a sub-dealer's commission than in calculating commissions for your own operation.  Once you reconcile your commissions with your Service Provider,  you are ready to run reports that tell you precisely how much to pay or charge back your sub-dealers.  It's that simple.

Receive phone inventory by barely lifting a finger.  The Cellular Manage™ truly makes receiving inventory a breeze.  With the use of a barcode scanner and a special batch process, one can quickly scan cases of cellular phones into inventory with almost no keyboard interaction.  A cellular phone's ESN/IMEI number, phone model, SIM, KIT number and more can be entered into inventory as quickly as you can pass your barcode gun over a phone's barcode label.  Reports can also be generated for each batch of phones received.

Transfer phones from store locations to other dealers with minimal effort.  You can just as easily transfer phone inventory from one stock location to another (i.e., to a certain branch, salesman, sub-dealer, etc.) with the same relative ease as when you received the phones into inventory.  ManageMore can even create the inventory transfer document or auto-generate a sales invoice to a sub-dealer who has just purchased dozens of phones... all in a matter of seconds.

 

 Cellular Manager Features
Record and maintain all cellular phone contract information on your computer system screen shot screen shot
Support for one or multiple Cellular Service Providers   screen shot
Integration with Intellifile™ allows original signed contracts to be scanned and viewed directly on screen.  Completely eliminates the need for a paper filing cabinet system.
Unique Cellular Phone Inventory database stores detailed phone information (e.g., model, ESN/IMEI, location, etc.)  screen shot screen shot
Cellular Phone Inventory items can be assigned a reference code to represent various stock area assignments (e.g., Stock, Rental, Reconditioned, Salesperson XYZ, Repair, Loaner, In Transit, Open Item, etc.)
Reconciliation process for quickly determining pending or partially paid contracts screen shot
Allows setup of rate plans with multiple commissions and bonuses for specified time intervals   screen shot screen shot
Allows setup of product incentives (phone spiffs) with commissions for specified time intervals
Tight Integration within ManageMore's CRM for quick access to all customer and cellular contract information  screen shot
Cellular contract lookup by phone number, ESN/IMEI, kit number, and SIM number.
Shortcut keys and toolbar can be setup to quickly gain access to Cellular Manager features screen shot
Automatically converts ESN hex to ESN decimal on-the-fly
Volume based commissions that can be setup to determine if additional commissions should be given for activations during a given period
Allows up to  ten additional user-defined fields to be added to the cellular contract information 
Multi-batch process for rapid receiving of phones into Cellular Inventory  and automatic creation of purchase receipt document screen shot
Multi-batch process for rapid transfer of cellular inventory to other stock locations and automatic creation of  inventory transfer document screen shot
Multi-batch process for rapid transfer of cellular inventory to sub-dealer and automatic creation of sales invoice document
Batch processes are saved and can be reviewed anytime for auditing purposes
Powerful cellular commission tracking for sub-dealers makes it simple to determine exactly what amount should be paid to a sub-dealer for any given period screen shot
Comprehensive reports can be run anytime to determine commissions or charge backs pending/paid for any sub-dealer during any given period
Sub-dealer commissions can be pre-defined per rate plan and per product spiff
Additional sub-dealer commissions can be setup for special customers
Integrated cellular point of sale interface for a smooth transition from the contract to the final invoice
Multi-batch process for rapid receiving of phones into Cellular Inventory  and automatic creation of purchase receipt document screen shot
Multi-batch process for rapid transfer of cellular inventory to other stock locations and automatic creation of  inventory transfer document screen shot
Multi-batch process for rapid transfer of cellular inventory to sub-dealer and automatic creation of sales invoice document
Batch processes are saved and can be reviewed anytime for auditing purposes
Powerful cellular commission tracking for sub-dealers makes it simple to determine exactly what amount should be paid to a sub-dealer for any given period screen shot
Comprehensive reports can be run anytime to determine commissions or charge backs pending/paid for any sub-dealer during any given period
Sub-dealer commissions can be pre-defined per rate plan and per product spiff
Additional sub-dealer commissions can be setup for special customers





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