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Q.01 Can ManageMore reconcile my cellular commissions? |
A.01 Absolutely. This is one of the most features of ManageMore's
Cellular Manager. By entering the commission information provided
by your Cellular carrier, ManageMore will automatically compare this
data to your pending cellular contracts and provide a discrepancy report
with all commission related conflicts. With our Cellular Audit
Pro module, we can even electronically import commissions from a cellular
carriers disk file to automate the entire process and reconcile in a
matter of seconds.
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Q.02 How does ManageMore handle charge backs? |
A.02 In the same manner it handles the tracking of commissions.
When a charge back occurs, you have the option of telling ManageMore
to automatically inactivate the cellular contract or leave it alone
so that it is treated like pending commission once again. Although
the possibility is remote, the cellular carrier can continue paying
you the commission owed and then charging back commission on the same
cellular contract as often as it occurs.
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Q.03 How does ManageMore handle sub-dealer commissions? |
A.03 When a cellular contract is entered, a sub-dealer field
is present for associating an outside sales representative to the contract
as well as a commission amount owed to him once payment is received
from the cellular carrier. During the monthly reconciliation phase
of cellular commissions, ManageMore will automatically handle the tracking
of commissions due to the sub-dealer as well as any charge backs that
may have come in.
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Q.04 Can ManageMore handle commissions on phone spiffs? |
A.04 Yes. Product Incentives can also be tracked during
the reconciliation of commissions.
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Q.05 Can ManageMore deal with Tiered Volume commissions? |
A.05 ManageMore allows for a process that will automatically
determine whether you qualify for a monthly volume commission and add
this amount to your pending commissions.
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Q.06 Can ManageMore track rebates from my Cellular providers? |
A.06 Yes. Rebates are treated exactly like commissions, as they
are merely a different form of monies owed for activating a cellular
phone. However, rebate amounts are stored in a separate field
and can be tracked and reported differently from other commissions.
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Q.07 Can ManageMore track my salesperson commissions? |
A.07 Currently, ManageMore offers salesperson tracking at the
invoice level only. Some cellular dealers have come up with scenarios
where they pay salespersons exactly like sub-dealers. In these
cases, we recommend setting up the salesperson as if they were a sub-dealer
within ManageMore.
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Q.08 Do I have to enter the ESN/IMEI Phone info into Cellular Inventory
first before adding a cellular contract? |
A.08 No. You have the option of entering cellular contracts directly
into ManageMore without entering the stock phones into inventory.
Cellular inventory is best used for larger dealers who move big quantities
of phones to other locations or sub-dealers, and require some form of
tracking the activity of such phones. However, cellular inventory
has nothing to do with commission tracking and is not required for use
of the Cellular Manager.
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Q.09 Is there a way to quickly sell dozens of phones to a sub-dealer? |
A.09 Of course. With the Master Dealer Pro add-on module,
you can transfer inventory to a location or dealer as quickly as you
can barcode scan the merchandise. ManageMore can take an entire
batch of phones and quickly generate a sales invoice on-the-fly.
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Q.10 Can I invoice multiple cellular phone activations at one time? |
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A.10 Yes. When entering a cellular contract into ManageMore,
an invoice option exists in the upper right portion of the window.
This option allows you to either A) Not perform an Invoice, B)
Perform an invoice with the data provided in the contract, or C)
Remember the contract information for a final pending invoice when
all phone activations are entered for the customer. Option C)
"Pending Invoice", will let you group all phone activations into one
auto-generated invoice by ManageMore. This saves several
minutes at the point-of-sale, and reduces data entry errors
dramatically.
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