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Q.01 I am renting/financing the ManageMore program. Where can
I obtain my monthly passcode? |
A.01 Newer releases of ManageMore have eliminated the need to
rely on a passcode. ManageMore automatically checks via the
internet and will grant continued access to the program as long as
your account is in good standing. If a screen appears asking
for a passcode, you will need to contact customer service.
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Q.02 Why am I not able to get my monthly passcode via the Internet? |
A.02 Customers who rent/finance software from Intellisoft are
required to make payments on a timely basis. Our automated Internet
Server works in real-time and knows if payment has been made up to that
same day. Please visit our
online customer service
center to check your account status and make any necessary
online payments.
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Q.03 When I attempt to do a software update via the Internet, I get
an error message that states "Software upgrade period expired... ".
Why is this? |
A.03 Your software license agreement provided with the
program explains that a limited period of time is provided for you to
download software updates via the internet. The message you have
received is regarding your expiration of these software updates.
Please contact customer service regarding our annual subscription plans
that extend your software update period and telephone technical assistance.
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