Pager Software Solutions

Agent Access™

The Agent Access™ product extends the capabilities of the RCC Gateway interface and is designed for paging carriers that want to create a software portal for resellers/agents to do their own pager programming without any interaction required by the paging carrier.  It provides convenience, security, and full audit trail capabilities of all activity performed by a paging reseller.

The Agent Access program primarily works as a scaled-down version of the Paging Manager module.  It is designed to be accessed using any remote communication package and gives the paging reseller the ability to do the following:

• Activate, Reconnect, Suspend or Change Pager features related to units on the reseller account only
• Send Test Pages to units on the reseller account only
• Review available capcodes assigned to reseller
• Review available phone numbers from Phone Number Inventory
• Review Account Balance Information
• Change Login Password to Agent Access program

All programming through the Agent Access product is done in real-time and immediately affects information found inside ManageMore as well.  Basically, a pager activated in Agent Access will exhibit the same characteristics as if it were done in the Paging Manager within ManageMore, including prorates and airtime service rates.

Accordingly, the Agent Access program is designed to lower operating costs by moving the responsibility of pager programming to the reseller/agent as well as providing a true firewall between the reseller and a paging carriers terminal.